Managed IT Services by The Network Pro follow a systematic approach to handling the IT support needs of small businesses. We have defined five key service delivery areas for our managed it service programs, and each program is tailored to addresses the unique needs of each business.
Centralized Services
Network Administration
User Support
Technology Consulting (Virtual CIO)
Professional Services
The Gold Support Program provides the following services at a fixed monthly price based on the number of users supported:
Centralized Services
• Microsoft Patch Management
• Desktop Optimization
• Desktop Proactive Maintenance
• Server Optimization
• Server Proactive Maintenance
• Network Monitoring
• Network Documentation
• Monthly Reporting
Network Administration
• Server Backup and Disaster Recovery
• Workstation Backup and Disaster Recovery
• Spyware Management
• Virus Management
User Support
• Remote Support
• Onsite Support
• Reactive Support
• 24/7 Support
Technology Consulting (Virtual CIO)
• Technology Planning
• Aligning Business and IT Objectives
• Quarterly Scheduled VCIO Meetings
In addition to the core services above, the Gold Support Program for managed IT services by The Network Pro also include the following technologies at no additional charge:
On Demand Services
• Net Backup and Disaster Recovery (N-BUDR)
• Net Endpoint Security (NES)
• Net Email Filter (NEF)
• Net StoreIT (NSI)
• Net Central Monitoring (NCM)
• Net IT Management (NIM)
Call us today for an appointment, You will be glad you did!
