We offer a wide range of technical support services for Orange County based businesses. From outsourcing your entire IT department to periodic maintenance agreements, we have IT covered.
Support Offerings Include
• Guaranteed 1 Hour Response Time
• Only Microsoft Certified Engineers
• Guaranteed Service Level Agreements
• Desktop/User Support
• Hardware Support
• Software Installation Support
• Complete Network Administration
• On-site & Remote Support Options
24/7 Network Monitoring
Round-the-clock network monitoring allows us to exceed the availability of even a full-time onsite IT team. Through our proprietary system, we can actually identify and resolve IT issues before they ever affect your business, day or night.
Help Desk
Our outsourced help desk is a comprehensive solution for your immediate IT issue resolution needs. Leveraging state-of-the-art remote access software and a team of dedicated help desk engineers, we are able to minimize your downtime and provide peace of mind - 24 hours a day, 7 days a week. For our clients, our help desk is more than a break/fix solution - it’s an integral part of their IT strategy.
Network Management
The primary reason growing businesses engage us is our proactive network management. Our clients enjoy a complete IT management package - all for significantly lower costs than hiring internally and with the best practices and strategy of a firm focused exclusively on the growing business market.
Project Implementation
Project implementation success is vital for our long-term relationships. Although we don't typically begin client relationships with project implementation, we prefer to understand and earn the trust of clients before performing significant upgrades. Our team of Microsoft, Cisco, Citrix, Linux, and Dell certified engineers excel with technical solution implementation.
Contact us for more information regarding our complete Managed IT Solutions.
